Privacy Policy
Last updated: January 2024
Introduction
WaveClimb LLP ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our applications, websites, and services (collectively, "Services").
By using our Services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Information You Provide
- Account information (name, email address, business name)
- Payment and billing information
- Communications you send to us
- Information you provide through our Services
Information Collected Automatically
- Device information (browser type, operating system)
- Usage data (pages visited, features used, actions taken)
- Log data (IP address, access times, referring URLs)
- Cookies and similar tracking technologies
Information from Third Parties
- Information from platform providers (e.g., Shopify) when you install our apps
- Information from analytics and advertising partners
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
- Personalize and improve your experience
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Legal Requirements: When required by law or to protect our rights
- With Your Consent: When you have given us permission to share
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you uninstall our applications or request deletion, we will delete or anonymize your information within a reasonable timeframe.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access and receive a copy of your data
- Rectify or update inaccurate information
- Request deletion of your data
- Object to or restrict processing
- Data portability
- Withdraw consent at any time
To exercise these rights, please contact us using the information provided below.
Cookies
We use cookies and similar tracking technologies to collect and track information about your use of our Services. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our Services may not function properly without cookies.
Third-Party Links
Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our Services after any changes indicates your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: